Date:
January 1, 2024
Role:
AI Product Designer, UX Designer
The initial challenge was to enhance online communication for individuals with varying social interaction needs, particularly focusing on those who are emotionally stressed. Traditional social settings often pose challenges for these individuals, necessitating a digital solution that incorporates AI features to offer comfort, personalization, and structured interaction.
Designing a digital communication platform that combines personalization features like avatars and mood badges with varied chat options is crucial for improving user satisfaction and supporting individuals with emotional stress.
The goal is to create an online platform that provides a comfortable and safe environment for users with emotional stress, allowing for high personalization through customizable features. It aims to integrate structured activities to reduce anxiety in social interactions and increase overall user satisfaction.
The project may encounter limitations in technology integration, such as the accuracy of mood recognition and the personalization capabilities of AI avatars. User privacy and ethical handling of sensitive data also pose significant challenges that require careful consideration and robust solutions.
Upon completion, the project will offer a robust online communication platform that effectively supports individuals with emotional stress. It will feature enhanced interaction options that promote user comfort and engagement, ultimately leading to increased trust and prolonged use of the platform.
The project introduces a groundbreaking digital platform designed specifically for individuals experiencing emotional stress, aiming to transform their online communication experience. This innovative platform addresses the significant need for personalized, emotionally-aware interactions.
The Need for a Specialized
Conventional communication platforms often fail to cater to the nuanced needs of individuals who experience social interaction challenges due to emotional stress. Our in-depth user research indicated a critical demand for a platform that not only supports customization but also promotes a safe and comforting communication environment.
Research-Driven Design:
The research approach included comprehensive user research involving 15 in-depth interviews and responses from 50 survey participants. The insights gained profoundly shaped our design, highlighting the necessity for features like mood badges and customizable avatars to ensure user comfort and engagement.
Our Figma prototype demonstrates several innovative features of our platform:
Facial and Body Tracking Avatar:
Incorporates advanced facial and body tracking technologies to allow avatars to mirror user expressions and movements in real-time, significantly enhancing the realism and empathy of interactions.
Conclusion and Future Directions:
Our platform exemplifies the impact of empathetic design in enhancing digital communication tools. Moving forward, we plan to integrate more advanced AI features to deepen personalization and expand the platform's functionality to accommodate a wider array of social scenarios.